Privacy Policy
We (also referred to as 'We', 'Us', or 'Our') remain fully committed to safeguarding your Personal Data and protecting your privacy.
This Privacy Policy is intended to inform you about how we collect and store the information you provide on the Gaingate website (the 'Website').
We uphold the following principles:
We are committed to being transparent about how we collect and use your personal information in your best interests:
By doing so, our goal is to help you make informed decisions about the use and processing of your Personal Data. To support this, our website employs several methods and procedures to provide relevant information about Personal Data practices. If you need specific details about your data, we will make every effort to deliver them promptly, upon request, and at the appropriate time. If you have any questions, we are happy to clarify any matters related to legal requirements. To contact us, please email us at info@bicord-promet.com
We will use Personal Data solely for the purposes set out in this Policy
We process Personal Data for various purposes, including providing you with access to the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, maintaining and delivering the Services, ensuring full compliance with legal and regulatory obligations, and carrying out administrative and business activities that enable the provision and use of the Services. We also process your Personal Data to better understand your preferences and needs.
Gaining access to essential resources to help protect your rights concerning the use of Personal Data
Our goal is to help you make well‑informed choices about how we handle your data and to clearly communicate our practices. This is why we invested the time to develop this website. To support that aim, we use a range of methods and procedures to ensure you consistently receive the most relevant information about how your Personal Data is collected, used, and protected. When specific details are required, we will provide them at the appropriate time. If you have any questions about how this process works, we are happy to respond and offer clarifications, all within applicable legal requirements. We also review and update our materials regularly so you remain informed. For more information, please contact us by email at: info@bicord-promet.com
Keep Your Personal Data Secure and Protected
Although we cannot guarantee the absolute security of Personal Data—as no one can—we remain fully committed to employing a variety of measures to protect your Personal Data. Our Privacy and Security Policy covers all essential aspects to help ensure your long-term security.
Scope?
By reviewing this Policy, you will find an overview of the types of Personal Data our Company collects from customers, along with the methods we use to process it, share it with third parties, and safeguard it. This Policy covers information about an identified or identifiable individual, including situations where a person can be recognized directly or by combining data we hold with other information accessible to us. For the purposes of this Policy, “processing” means any operation performed on Personal Data throughout its lifecycle, including its collection, use, management, organization, and storage. Our services are intended for a general audience but are not available to anyone under the age of 18. We do not authorize individuals under this age to use our services and do not knowingly collect their information. If we become aware that we have collected data from a person under 18, we will delete it promptly.
2. What Personal Information Do We Collect from You?
If you use our services, access our channels, or browse our website, you acknowledge that we may collect personal data about you. In some cases, we may ask you directly for certain personal details. Alternatively, we may analyze your interactions with our services or channels, or work with third-party partners, to collect this information
3. You are not required to provide your personal information to our company or deal with any implications of doing so
You are not required to share personal data with us. However, in some cases, if you choose not to provide certain information, it may affect our ability to deliver our services to you and could result in limited access to our website or restricted use of some features.
4. What Personal Data Do We Collect from You? When you visit our website and interact with our services, we may collect the following categories of personal information:
Personal Data we collect includes details from your activity log, traffic data (including IP address, access date and time), the language you use on our site, software crash reports, browser type, and device specifications. This information is non-personal, and we do not use it to identify you. We also obtain Personal Data you voluntarily provide when connecting to a third-party online trading platform through us, as well as personal details you submit directly to those platforms, including your full name, email address, phone number, and address.
5. What Are Our Legal Bases and Justifications for Processing Personal Data
Our Company processes your personal data for the purposes set out in this section and in line with the applicable legal framework.
We require a legal basis because, without one, our Company cannot use your Personal Data. The legal grounds that permit our Company to process your personal data include:
- We have obtained your consent to process your Personal Data for one or more of the following purposes, including when you submit personal information through the Website so that we may share it with a third-party trading platform
- The Company or a third party may need to process information to pursue their legitimate interests. Examples include improving our Services, ensuring quality and security, or protecting ourselves against potential legal claims that may arise.
- All processing carried out on our website must comply with applicable legal requirements, and we can confirm that these requirements are met.
To learn more about how we process Personal Data to protect our legitimate interests, please contact us by email.
Below, we outline the purposes and legal bases on which we may use the personal information you have provided to us. Personal Data
1. To share your Personal Data with third parties, at your request, to facilitate your access to digital trading.
If you make such a request, we may collect your Personal Data for submission to third-party companies
You have consented to the processing of your Personal Data for one or more purposes
2. To address your questions, concerns, or requests
We require your Personal Data to assist you with inquiries related to our services.
We must undertake this processing to pursue the legitimate interests of the Company or a third party.
3. We process your Personal Data to comply with our legal, administrative, judicial, or regulatory obligations and to ensure we meet all applicable requirements.
To comply with our legal obligations, we are required to process this Personal Data.
4. To Improve Our Services
The Personal Data we collect may be used to enhance Our Services. This includes using crash or malfunction reports that we obtain in connection with Our Services.
We process personal data as necessary for the Company’s or a third party’s legitimate interests.
5. In an Effort to Mitigate the Risk of Fraudulent Activity and Misuse of Our Services
We must process personal data for the legitimate interests of the Company or a third party.
6. To Execute and Coordinate Our Operations in Line with Our Service Requirements
These activities include support functions, business development, strategic decision-making, oversight mechanisms, and more
We process this Personal Data to further the legitimate interests of the Company or a third party.
7. Conducting analysis, including selected statistical evaluations
We employ a range of analytical methods (including statistical techniques) to inform decisions across various matters.
We process this Personal Data to further the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests—as well as those of third parties—we employ several measures to assert and defend against legal claims
Accordingly, we may process Personal Data to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, contracts, and any relevant terms, conditions, or policies
We process this Personal Data to further the legitimate interests of the Company or a third party.
6. How We Disclose Your Personal Data to Third Parties
Depending on the circumstances, the Company may disclose Personal Data to third parties that provide services such as storage, hosting, IP address logging, or user experience analytics.
We also process requests from individuals who want us to share certain Personal Data with third-party trading platforms. In such cases, we transfer the Personal Data you provide to the platforms you designate. If you choose this option, their privacy policies will govern how your data is used. In these situations, your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with its business partners or affiliated entities. We do this to access resources that help us enhance and improve our customer offerings.
Where required, the Company may disclose Personal Data to regulatory, local, or other official authorities to protect the rights or property of others.
We may likewise share your Personal Data with prospective investors or buyers, or with lenders to the Company or its affiliates. This typically occurs in connection with transactions such as asset transfers or sales, restructuring, mergers, consolidations, or bankruptcy involving the Company or related parties.
Online Tracking Notice
We may use third-party services on our website, such as advertising providers and analytics firms. These companies may also use cookies and similar technologies to collect data.
When we say cookies, we mean small text files stored on your device whenever you visit or access our website. We use cookies to gather information about your preferences and browsing patterns with the goal of improving the user experience, understanding preferences, and designing products and services based on customer interests. Cookies also help us compile statistics and analytics.
With some of the cookies we use, some are session cookies. Session cookies are temporarily stored on your device and expire when you close your browser. Other cookies are known as persistent cookies because they remain on your device even after you close your browser. These cookies allow the website to recognize you as a returning visitor and retain the preferences you previously set.
7. How We May Use Cookies and Third-Party Services
Each cookie and its usage may differ, depending on its specific purpose.
Cookies May Be Essential
Cookies May Be EssentialTo access the features you’ve requested and continue navigating our website with ease, these cookies are required. They support the delivery of the products, information, and services you expect.
These cookies enable your device to download and stream essential data, help you move around the site smoothly, make full use of its best features, and return to pages you’ve visited with your preferences preserved.
Our cookies collect personal data, including your username and last login date. We use this to verify that you had an active session on the site. These session cookies are deleted when you close your browser.
Cookies Optimized for Functionality
ScopeCookies help us recognize you when you visit our site and allow you to keep your preferred settings and preferences. Without cookies, your session is cleared, and you would need to set your preferences again on each visit.
Additional detailsFunctional cookies will continue to operate until they expire. They retain stored information, including your settings, even after the browser is closed.
Performance Cookies
ScopeCookies enable us to gather statistical data on our website's performance and help us enhance its quality. They also allow us to analyze site usage to assess how well it is performing.
Additional detailsAny personally identifiable data is stored in cookies only in anonymized form. While some cookies are deleted as soon as you close your browser, others remain active and continue to function during future visits to our website.
Cookies are blocked or have been removed
You can manage your cookie preferences in your browser settings. You may use the links below to assist with this process.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Online Tracking Notice Please be aware that, at present, our service does not recognise Do Not Track requests.
8. Learn More About How Your Personal Information Is Stored
Please note that Our Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for a longer period as permitted by applicable laws and to satisfy order-related requirements where relevant. In certain cases, your information may be shared with third-party trading platforms for up to 12 months. With your consent, we may extend this sharing for an additional 12 months if needed.
We periodically review and evaluate the Personal Data we hold to ensure we do not keep it longer than necessary.
9. Transfers of Personal Data to Third Countries or International Organizations
Under certain circumstances, we may transfer your Personal Data to other countries or international organizations, which means you authorize us to send this data to a country other than your own. We take all necessary measures to safeguard your Personal Data and ensure you can exercise your rights and effectively access legal remedies if needed.
All residents of the EEA (European Economic Area) benefit from these protections and safeguards.
- In certain cases, we may transfer your Personal Data to a third country or international organisation that the European Commission recognises as providing an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
- When a transfer occurs, we carry it out under a legally binding and enforceable agreement between public authorities or bodies in accordance with Article 46(2)(a)
- We carry out the transfer in accordance with the European Commission’s Standard Contractual Clauses for data protection, established under Article 46(2)(c) of the GDPR. To learn more, you can review the adopted clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en
10. Protection of Personal Data
To safeguard your Personal Data, we have implemented robust, industry‑standard security measures. This includes measures designed to prevent accidental or unlawful destruction, loss, or alteration.
While we take every reasonable precaution, we cannot guarantee that your Personal Data will always be maintained without errors or breaches, and we are not liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, disclosures resulting from transmission errors, unauthorized access by third parties, or other causes beyond our control.
Where we are legally required, or due to other constraints beyond our control, we may need to share your Personal Data with third parties, such as public authorities. In such situations, we cannot control or be responsible for the security practices those third parties implement.
Please note that transferring Personal Data over the internet cannot be made entirely secure and carries inherent risks. Because of these risks, we cannot guarantee the security of the Personal Data you transmit to us online.
11. Regarding Links to Third-Party Websites
Our website includes links to external sites and applications that are beyond our Company's control. As such, we are not responsible for how these third-party websites collect or process your Personal Data. Our Policy applies to activity on our website only and does not extend to third-party websites.
Before visiting any third-party website or app, you should review their privacy policies before using their services. You should also carefully consider whether you wish to provide them with your Personal Data.
12. Understanding the Amendments to Our Policy
We reserve the right to update this Policy at any time. If we make changes, we will notify you via a notice on our website and provide access to the updated Policy. For material changes to this Policy, we will use the communication methods we consider most appropriate, including publishing an announcement on our website and, where relevant, additional notices. Unless we state otherwise, all amendments to this Policy take effect immediately upon the release and publication of the revised Policy.
Your Rights as They Relate to Your Personal Data
You have the right to request access to the personal data we collect about you, to have it corrected, to ask us to delete Personal Data you no longer want us to process, and to restrict the types of data we collect. For residents of the EEA, please refer to this page:
If you wish to exercise any of these rights, please contact us at the email address below. Right of access
We will verify the accuracy of the Personal Data we process and, if accurate, provide you with access to your Personal Data, including an electronic copy. We may charge a reasonable fee for additional copies. When requested, we will supply this data electronically.
Your right of access must not adversely affect the rights and freedoms of others. Where a request would do so, we may refuse or limit our response. Right to rectification
If your Personal Data is inaccurate or incomplete, you may ask us to correct or update it. Right to erasure
You may request deletion of your Personal Data where, for example: (a) it is no longer needed for its original purpose; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to certain processing; (d) the data has been unlawfully processed; or (e) erasure is required to comply with a legal obligation. This right does not apply where processing is necessary (a) to comply with EU or Member State law or (b) for the establishment, exercise, or defense of legal claims.
Restriction of processing
You may ask us to limit processing, for example, while we verify the accuracy of the data. Where processing is restricted, we will store the data but will process it only with your consent, for the protection of the rights of another person, or for important public interests of a Member State or the EU.
Right to data portability
Where processing is automated and based on your consent or a contract, you have the right to receive the Personal Data you have provided to the Company.
You also have the right to request that we transmit this data to another controller, where technically feasible. Exercising your portability rights does not affect your right to erasure.
Right to object
You may object at any time to processing of your Personal Data based on the Company’s or a third party’s legitimate interests, including related profiling. If we can demonstrate compelling legitimate grounds for the processing, we may continue unless your interests, rights, or freedoms prevail, or for the establishment, exercise, or defense of legal claims.
You may object to processing for direct marketing at any time.
Right to withdraw consent
You may withdraw your consent to processing at any time, without affecting the lawfulness of processing before the withdrawal.
You also have the right to lodge a complaint with a supervisory authority regarding your Personal Data.
You may contact the supervisory authority in any Member State to seek protection of your individual rights in relation to Personal Data processing within the EU.
As outlined in section 13, your Personal Data rights may be limited by EU and Member State laws. We will provide the information requested under section 13 within one month of receiving your request; we may extend this by up to two additional months where necessary due to complexity or volume. We will notify you within one month if an extension is applied and explain the reasons.
We will provide information requested under section 13 free of charge unless a request is unfounded or excessive, particularly if repetitive, in which case we may charge a reasonable fee to cover administrative costs or decline to act on the request.
If we have doubts about your identity in connection with a request, the Company may ask for additional information.
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